What is Zoom for Telehealth?
GenesisCare has introduced Zoom for use in Telehealth consultations to provide an ongoing service and consultations in a safe environment for all patients and referrers. We have created a Zoom custom configuration to assist in managing your patient consultations by providing a virtual waiting room for patients. Zoom is the same application used for virtual meetings across the business, with a custom configuration applied to your account to assist in managing your patient consultations by providing a virtual waiting room for patients.
What are the benefits of Zoom for Telehealth?
Along with recent COVID-19 challenges, the benefits of Telehealth include:
Improved access for patients to their specialist/doctor
Reduced in clinic time, travel time and cost for patients and their carers
Reduced absence from work and waiting time for patients
Zoom is widely used, distributed and known within GenesisCare. A single platform for meetings and consults will reduce the confusion of multiple platforms.
How private will it be?
Please ensure you are following usual patient identification practice to verify you are meeting with the correct person.
You and your patient will be at each end of the screen during the Telehealth consultation. As with a face-to-face appointment, the patient’s spouse, partner, family or friend may accompany them. Each Telehealth appointment will be private and confidential. The image and sound are transferred in an encrypted form so that the consultation is completely confidential. It will be at each doctor’s discretion as to whether they will allow their patients to record these sessions. If not, a doctor should elect to restrict recording in zoom settings.