London centre for world-class treatment
At our specialist, outpatient cancer centre at the Cromwell Hospital in London, our highly experienced team is here to change the way people experience cancer care – from symptoms to survivorship.
People come to us from all over Greater London and beyond for the latest cancer treatments, our state-of-the-art facilities and our expert medical teams, including oncology consultants practicing at local and nationally recognised hospitals.
We’re open and continuing to treat cancer without delay. Additional measures are in place at our London centre to ensure your safety during your visit.
Why choose GenesisCare in London?
- Advanced cancer care as standard - with cutting-edge treatments, we offer some of the UK’s most advanced cancer therapies
- Fast and easy access - no waiting lists means treatment can start five days from referral or even the same day. You can self-pay or use insurance, and we can help guide you through the process
- Expert doctors - our team comprises some of the most experienced clinicians in their field who are proud to support you through your personal cancer journey
- Personalised care - your complete care plan is designed to support you physically and emotionally, including exercise medicine and wellbeing therapies in partnership with Penny Brohn UK
GenesisCare always consider the patient rather than focusing solely on the treatment. It is truly inspirational and has certainly contributed to my recovery - I will be forever grateful
What we offer
We invest in the latest technologies so we can offer many of the most up-to-date types of radiotherapy for all adult cancer types. Your treatment will be personalised to you, and we use special techniques that can reduce side effects.
Exercise is proven to improve your body’s tolerance to cancer treatment and reduce side effects, as well as lower the chance of the cancer coming back. Our specially trained physiotherapists will develop a programme of physical activity that’s tailored to your needs and abilities.
We have partnered with the charity Penny Brohn UK to provide a unique and evidence-informed approach to supporting your emotional and physical wellbeing during your cancer treatment and beyond. Our on-site Penny Brohn wellbeing consultant is available to you throughout your time as one of our patients.
Our patient stories
If you want to learn more about what our patients say about us, the care they received and their advice to others, you can find articles and videos from some of our patients covering their experiences on our stories page.
How was your experience with us?
If you’ve been a patient with us at GenesisCare in Cromwell Hospital, whether for a consultation, test, scan or treatment, we’d like to hear from you. We strive to provide all of our patients with world-class treatment, and your feedback is extremely important to help us do that.
You can quickly and easily leave us a review here.
Our centre for radiotherapy at Cromwell Hospital
London Cromwell Hospital reviews
We’re located in west London, just off the A4 and A3220. Although we are not in the congestion zone, you may have to cross it to reach us.
The nearest stations are Earls Court (District and Piccadilly lines – step-free access is available), Gloucester Road (Circle and District lines), High Street Kensington (Circle and District lines).
Difficulty getting to us?
There are car parks nearby at the Marriot and the Copthome Tara Hotel, there is further metered parking behind the hospital.
When required, we’ll help our patients with transport depending on treatment and locations. Please enquire for more details.
We are located just off Cromwell Road, which is served by the 74 bus.
Our patient administration team will call you to confirm your appointment details with you and answer any questions you may have.
Your cancer care team in Bristol will let you know if there’s anything you need to do to prepare for your appointment, for example if you need to avoid eating before or what to bring with you.
One of our receptionists will check you in and show you our comfortable waiting room before your appointment. We have free tea and coffee facilities for all visitors. Just let us know if there’s anything else you need.
At your first consultation, your doctor will discuss what to expect during any tests, scans or treatments you need. They’ll ask you to complete a consent form before any procedures or treatment. This is a standard requirement and helps make sure you understand exactly what to expect. If you’re unsure of anything, please just ask. Your consultant will take the time to explain and provide additional resources for you if needed.
You can also ask your care team questions at any time if you have any queries or need advice. They’re here to help you throughout your treatment and beyond.
Your care team will give you plenty of advice about what to expect following your appointment. We have plenty of resources such as brochures and webpages to help you, from what’ll happen during your treatment sessions to nutritional advice to help manage symptoms.
For diagnostic tests and scans, we’ll let you know when you can expect your results. We always aim to get these back to your doctor as soon as possible so you don’t have to wait long.
If you’re having treatment, you’ll be given advice about aftercare, what to do once you’re home and any potential side effects and how to manage them. We’ll arrange follow-ups with you to check how you’re doing and that the treatment is working as expected.