Care without exception
At GenesisCare, our medical oncology centres offer all available types of systemic anti-cancer therapy (SACTs) – including chemotherapy, hormone therapy, immunotherapy and targeted therapies. We invest in the latest equipment and have expert teams so we can offer many of the most advanced treatments that have been shown to be effective in clinical studies safely and comfortably.
Very few private cancer care providers can offer such wide access to treatments under one roof, GenesisCare is uniquely positioned to offer a wide range of treatments, so you don’t have to travel elsewhere to get the care you need.
Our teams of expert nurses and pharmacists are highly trained in using these specialist medicines and helping you get the best possible outcome from your treatment. We tailor treatments to you, and your care team will carefully monitor and support you as you progress through your therapy.
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We’re recognised by all private medical providers, including Bupa, AXA PPP, Aviva and Vitality. We’re always happy to answer any questions and concerns you may have.
Dedicated to you 24/7
We use the latest technologies, including smart infusion pumps to safely manage and monitor all your treatments, so there's more time focused on you.
Macmillan accredited centres
Each of our medical oncology centres has been awarded the Macmillan Quality Environmental Mark recognising our dedication to providing high-quality cancer services.
Highly trained teams
We’re proud of our expert nurses, doctors, pharmacists and administrators that make up our skilled multidisciplinary team, and our supportive 24-hour emergency telephone line.
Our highly skilled doctors, nurses, pharmacists and administrators work together to ensure our patients have access to the very latest SACTs.
A caring, professional nursing team
At GenesisCare, you’ll be under the dedicated care of our nursing team who are experts in cancer treatments. They’ll get to know your needs, concerns and preferences, and tailor your care around you. Our patients often say how important this relationship has been to them during their care with us.
At your first appointment you’ll be given your nursing team’s dedicated 24 hour telephone number enabling you to call them directly should you need emergency support and/or advice during your treatment.
Our nursing teams have all had extensive training and experience at leading cancer centres so they have the most up-to-date knowledge of the many types of cancer treatment, including how to administer them and how to manage side effects. Each nurse has special training in connecting with and supporting people going through a life changing experience like cancer. They can share their years of experience and knowledge to help in every way they can, compassionately and sensitively.
Our nursing team’s comprehensive training and skills include:
- The Systemic Anti-Cancer Therapies (SACT) Competency Passport, a programme run by the UK Oncology Nursing Service (UKONS). This gold standard achievement shows that our nurses have the competence and knowledge to work in the most advanced medical oncology centres
- Specialist training to ensure careful and accurate placement of cannulas and central venous access devices (such as an implanted port), which are often used to deliver cancer medicines directly into your body
- Highly experienced with in-clinic procedures such as blood tests, blood transfusions, monitoring and assessing side effects
- Our nurses are skilled at addressing any concerns or symptoms you may be having, recognising any problems quickly and referring you to immediate care when needed
Our lead chemotherapy nurses
More than treating your cancer
At GenesisCare, we understand that cancer is life-changing. Our commitment is to help you meet the emotional and psychological challenges in the most positive way possible.
That’s why we provide exercise medicine through our trained physiotherapists at selected centres. This is a proven approach that can improve treatment tolerance and reduce cancer-related fatigue.
We’ve also partnered with Penny Brohn UK to provide complementary and wellbeing therapies alongside your treatment, either in person, online or by phone. For example, we’ll carefully tailor a programme that can help you to deal with the side effects and reduce stress and anxiety. These additional services are complimentary and are part of our commitment to delivering the best possible outcome for our patients.
Integrative cancer care
GenesisCare is the only private healthcare provider to offer these treatments to our patients, as well as an expert medical team and a treatment plan tailored to you.
Hear from our patients
It feels like you're being wrapped in a safe blanket, where people have got your back
Your treatment at GenesisCare
Your consultant will carefully plan your treatment and work with our nursing and pharmacist teams to deliver your treatment seamlessly. We’ll support you throughout your treatment and beyond.
Before starting your treatment, your consultant may request a genomic test of your cancer. Genomic tests are designed to analyse a sample of cancer cells by looking at their DNA and the kinds of proteins they contain. These can give your consultant useful information, like how quickly your cancer will grow and what type of treatments are likely to be most effective.
Scientists have developed many genomic tests, and more are being researched every day, along with specific ‘targeted’ cancer treatments. Our consultants now use these tests for many of the cancers we treat, for example, types of breast cancer, to help plan the best way forward.
You may have a test before you start treatment, or sometimes later on if your doctor thinks your cancer may have changed. Genomic testing isn’t the only type of test we use to find out more about your cancer, but it’s becoming more and more important. We’re making sure that the latest tests are always available for our patients.
Before starting any treatment, we’ll ask you to complete a Macmillan Holistic Needs Assessment (HNA). This is a questionnaire developed especially for people starting cancer treatment and is used to find out your concerns and needs. Using this, our clinicians and nurses can design your personalised care plan, and help you meet any challenges and anxieties, confidentially and sensitively. We’ll also work closely with our wellbeing specialists at Penny Brohn UK and our exercise medicine physiotherapists, so all of your care and support is planned together. You can use these at no cost.
Your assessment appointment is time we set aside to make sure you’re ready to begin your treatment, have all the information you need, and can ask any questions. You’ll meet your dedicated team, who’ll explain:
- The drugs you’ll have and how they work, how they’ll be given to you, what side effects you might experience and what to do if they happen. This will include meeting with your oncology pharmacist who will take a medication history and confirm any allergies you may have
- The emergency out-of-hours support, including a dedicated 24-hour triage line where our nurses can answer your calls at any time of day or night and quickly assess your symptoms. They’ll talk to your consultant and, if necessary, they can arrange for urgent admission to a partner hospital
Your nurse will also give you a Cancer Research UK “Your Cancer Treatment Record” booklet along with a personal Macmillan Cancer Support passport booklet. These are full of practical and up-to-date information about your treatment as well as side effects. You may have good days and not so good days. Your nursing team will be able to help you manage your side effects and offer wellbeing therapies.
You’ll be met by one of your dedicated nursing team and settled into one of our private chemotherapy suites. You’re welcome to bring any books, tablet computers or other ways to pass the time. We make our chemotherapy suites comfortable, homely and self-contained with:
- Restful treatment pods
- Any medication you need
- Your own TV
- A friendly, accessible refreshment area
We find the little details really do make a difference, such as your choice of music and refreshments. We understand you may want to bring someone to keep you company during your treatment. This can be one person and no small children except in certain circumstances. Please speak to your nurse if you have any questions. No one’s cancer experience is the same – and it can change from week to week. Many people love the calm and tranquillity of our personal suites and the chance for some quiet time. Others enjoy the opportunity to talk with their nurse, asks questions or just take their mind off their treatment.
Before you start each treatment session, you’ll have an appointment with your nursing team. During this appointment they’ll give you a quick check-up which usually involves checking:
- Your blood and other important tests
- That your weight hasn’t changed significantly
- How you’re managing side effects and to review how your treatment is going
They’ll also answer any questions you may have.
Ongoing support and follow-up
We’ll regularly monitor how you’re responding to your treatment. If you’re finding it hard and unsure if you should continue to have treatment, please speak to your nurse. They understand what you’re going through and will be able to give you advice about the benefits of continuing your treatment and help you decide what is the best next step for you. Thankfully, many side effects soon pass when treatment stops.
While monitoring your response to treatment, your GenesisCare team may make changes to your treatment plan. Changes are usually made to help improve the treatment or how you’re responding to your medicine and will be discussed with you first.
After you’ve finished your course of treatment, you’ll have regular appointments with your oncologist. Your nursing team will also call you six weeks after your treatment to see how you’re recovering. They’ll also go over the Macmillan Holistic Needs Assessment (HNA) with you again, to see if you might benefit from any further support.
Managing symptoms and side effects
People experience side effects differently. We'll help you through this time, such as by using ‘cooling caps’ that can prevent or limit hair loss in many cases. We also provided resources, such as advice on managing symptoms and side effects, on our patient support page.