Our global leadership

David Vaux

Independent Chairman

Dan Collins

Founder and Managing Director

Dr David O’Donnell

Cardiologist Director, GenesisCare

Emanuel Petros

Head of Healthcare Australia, Macquarie Capital

Dr Bruce Wang

Chief Operating Officer and Senior Deputy General Manager of China Resources Capital Management Limited

Kerry Zhang

Deputy General Manager of the Strategy Management Department of China Resources (Holdings) Limited

Shan Baojie

Deputy General Manager of China Healthcare

Simon McGrath

Non-Executive Independent Director

Dr Michael Guiney

Oncologist Director, GenesisCare

Clinical management structure

GenesisCare’s clinical management structures are designed to protect and promote the clinical independence of the group’s medical practitioners and to maintain maximum engagement of local doctors and managers in the day to day decision making of each practice.

Clinical Leaders Forums (CLF)

 

Representatives from each local CMC meet regularly as part of a national specialtybased Clinical Leaders Forum (CLF). There are currently two CLF’s – one for CancerCare and one for HeartCare.

The role of the CLF includes approving network clinical standards, knowledge sharing, clinical governance and research and development. It is constituted to provide strong clinical and professional direction in cardiology and radiation oncology through a cohesive and innovative network committed to achieving clinical excellence.

The terms of reference for the CLF’s broadly include:

  • Network and sub-specialist collaboration
  • Network and sub-specialist collaboration
  • Clinical quality and safety
  • Service development
  • Special advisory functions (eg, professional and ethical advice).

Clinical Management Structure (CMC)

 

Each practice forming part of the broader group is empowered to administer local clinical matters via a local Clinical Management Committee (CMC). Doctors from the practice nominate a subset of their doctor group to sit on the CMC including one doctor who acts as the CMC Chairman. These nominated doctors assume responsibility to manage ‘clinical matters’ for the practice.

Our Consumer Advisory Committee (CAC)

 

GenesisCare recognises that one of the best ways of enhancing quality of care is to listen to and partner with people who have experienced cancer and its treatments.

Using this experience, our consumers provide advice and make an active contribution as key partners in the planning, delivery and reform of our services, by working with us as part of the National Consumer Advisory Committee (CAC).

With sincere thanks to previous serving members of the Consumer Advisory Committee: Alvaro Alonco, David Vance (RIP) and Peter Coady (RIP).
 

cac

 

Consumer Advisory Committee strategic priorities

 

To reinforce to potential patients that they have the right to make choices.

 

Progress report – November 2017 

Status: On track

New marketing and referrer engagement team on boarded to educate referrers about the benefits of radiation therapy and improve awareness about GenesisCare.

To highlight the importance of ongoing soft skill training programs with a particular emphasis on the importance and impact of communication on the patient experience.

 

Progress report – November 2017 

Status: On track

On track. Psycho-oncologist has been engaged to deliver a series of short sharp workshops to the GenesisCare team. The focus of these workshops is on building resilience and improving collaboration amongst staff members. A set of tools is provided for best practice communications with patients.

To ensure accurate, reliable and consistent information is available to all consumers so they can make informed decisions about treatment.

 

Progress report – November 2017 

Status: On track

On track. As per point one above, in line with the rebrand there will be a renewed focus on provision of relevant, helpful information to patients with a focus on video.

To advocate for support services designed to facilitate holistic care for consumers.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a plan in place to develop and allied health framework in 2019-2020 which will investigate a sustainable financial model.

To encourage the participation of carers in all phases of treatment.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a 3 phase approach for catering for the needs of carer’s. Phase 1 will be completed by FY2019. This phase will focus on providing information and resources to the support person who we see as vital to the care of patients.

To promote the provision of a holistic aftercare mentoring program to help bridge the ‘what next’ gap and help reduce feelings of vulnerability upon finishing treatment.

 

Progress report – November 2017 

Status: On track

On track. GenesisCare has collaborated with Cancer Council NSW to roll out a series of survivorship programs called ENRICHing Cancer. This state-wide pilot will inform our overall approach to aftercare.

To reinforce to potential patients that they have the right to make choices.

 

Progress report – November 2017 

Status: On track

New marketing and referrer engagement team on boarded to educate referrers about the benefits of radiation therapy and improve awareness about GenesisCare.

To highlight the importance of ongoing soft skill training programs with a particular emphasis on the importance and impact of communication on the patient experience.

 

Progress report – November 2017 

Status: On track

On track. Psycho-oncologist has been engaged to deliver a series of short sharp workshops to the GenesisCare team. The focus of these workshops is on building resilience and improving collaboration amongst staff members. A set of tools is provided for best practice communications with patients.

To ensure accurate, reliable and consistent information is available to all consumers so they can make informed decisions about treatment.

 

Progress report – November 2017 

Status: On track

On track. As per point one above, in line with the rebrand there will be a renewed focus on provision of relevant, helpful information to patients with a focus on video.

To advocate for support services designed to facilitate holistic care for consumers.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a plan in place to develop and allied health framework in 2019-2020 which will investigate a sustainable financial model.

To encourage the participation of carers in all phases of treatment.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a 3 phase approach for catering for the needs of carer’s. Phase 1 will be completed by FY2019. This phase will focus on providing information and resources to the support person who we see as vital to the care of patients.

To promote the provision of a holistic aftercare mentoring program to help bridge the ‘what next’ gap and help reduce feelings of vulnerability upon finishing treatment.

 

Progress report – November 2017 

Status: On track

On track. GenesisCare has collaborated with Cancer Council NSW to roll out a series of survivorship programs called ENRICHing Cancer. This state-wide pilot will inform our overall approach to aftercare.

Meet our committee

Carol Coady

Carol’s husband, Peter, was diagnosed with Bowel Cancer 10 years ago, she accompanied him to therapy sessions, scans and doctors’ visits. Having her father die of cancer at home 26 years ago and acting as her husband’s carer, Carol hopes to use her experiences to help anyone who finds themselves in the same position.

Doug Jones

Following a prostate cancer diagnosis, Doug received high dosage brachytherapy and external beam radiation therapy. He strongly believes in a holistic approach to cancer treatment and is keen to contribute ideas whereby future patients can receive excellent treatment and care regardless of which state or country the care is administered.

Ken Brown

Ken is a survivor of an aggressive prostate cancer. He recognises that people can benefit from a greater understanding of cancer through better communication and support. He hopes to improve communications to help empower individuals to do the very best for themselves.

Denise Mc Gowan

Denise was diagnosed with Breast Cancer resulting in the need for a lumpectomy followed by radiation therapy. She strongly believes in the importance of considering the emotional and physical side-effects and to have a strategy to ease patient concerns. Her focus is letting people know that they have a choice when it comes to treatment options.

Patricia Greig

Pat is a survivor of cancer, she initially noticed a pimple on her face which was eventually diagnosed as a malignant tumour. Aged 74, Pat loves helping people and spending time with her family, she previously ran a business for over 10 years with her late husband. She hopes that her life threatening experience and the Consumer Advisory Committee will be able to help future patients.

John Dowling

John was looking forward to an active and enjoyable retirement when he was diagnosed with advanced prostate cancer. Following surgery, radiation and ADT, John is now looking forward to a successful long-term outcome. He hopes to help to minimise traumas commonly accompanying patients; teaching and enabling them to live with confidence and hope despite the challenges.

Barbara Rohde

Barbara was diagnosed with invasive lobular breast cancer which left her needing surgery, radiation therapy and chemotherapy. She has completed a Master of Public Health, has been involved with other consumer groups and wants to ensure that the consumer voice is heard in every aspect of care on the cancer journey.

Pamela Bell

Diagnosed with grade III breast cancer, Pamela underwent chemotherapy, radiation therapy and drug therapy. She has years of experience as a Registered General Nurse and engagements with San Antonio Breast Cancer, RANZCR, Cancer NSW and Breast Cancer Network Australia (BCNA). Pamela hopes her experience as both a health professional and cancer patient will assist with improving the patient experience.

John Stubbs

John was diagnosed with Chronic Myeloid Leukaemia. He holds degrees in Accounting and Arts and is a regular speaker at medical conferences in Australia and internationally about cancer policy, advocacy, clinical trials, research and related issues. He is a committed and passionate advocate for people affected by cancer.

Kerryn Coles

Kerryn was diagnosed with grade one breast cancer and underwent surgery and radiation therapy. During part of her treatment she continued working in her role for students with special needs, achieving excellent outcomes with the Western Australia Education Department. Kerryn would like to ensure others experiencing breast cancer are fully aware of available treatments and that all patients receive personalised care.

Mary-Ann Holt

Mary-Ann's husband experienced breast cancer at age thirty-six. Years later she was diagnosed with breast cancer and underwent surgery, chemotherapy, radiation therapy and Herceptin for treatment. Mary-Ann has spent her career working in various public health administration roles and is a strong advocate for empowering patients to be involved in their care and to make informed decisions.

Consumer Representative Panel (CRP)

GenesisCare recognises that one of the best ways of enhancing quality of care is to listen to and partner with people who have experienced cancer and its treatments. Using this experience, our consumers provide advice and make an active contribution as key partners in the planning, delivery and reform of our services, by working with us as part of the Consumer Representative Panel (CRP).
 

10 examples of how we partner with consumers to co-design our service

 
 

1

Reviewing patient-facing information.

2

The design and delivery of the website.

3

Safety and quality data evaluation.

4

Creation of digital content such as patient stories.

5

Patient-led training e.g. “A patient’s perspective of DIBH” video

6

Patients speak at key events e.g. the opening of new sites and conferences.

7

Centre refurbishments and re-design.

8

Reviewing position descriptions e.g. the role of the nurse.

9

Evaluating and reviewing patient feedback to provide an additional perspective.

10

The patient experience strategy design e.g. Co-Create and Co-Design events.

 
 

5 examples of learnings from partnering with consumers that influence our service

 

    1. We provide patient-facing information brochures that are easy to read and understand. These are accessible in all centres and we are working towards having these accessible online.
    2. We created an easy to read and use a website where resources and information are available and easy to find.
    3. We developed Safety and quality information that is displayed to patients in a high-level format on wait room slides in centres and detailed information accessible on our website, designed with consumers.
    4. The creation of our patient stories gives patients a voice and enables members of our team to better understand the patient perspective to achieve better patient outcomes.
    5. We worked closely with a patient who experience DIBH and developed the “A patient’s perspective of DIBH” video to educate our team about the consumer perspective with this treatment technique.

Meet our panel

Don Plant

Don was diagnosed with prostate cancer and received radiation therapy, external beam radiation and hormone treatment to manage side-effects. Having experienced cancer, he is currently mentoring a patient in a similar situation. Don says that “having a positive attitude and a sense of humour make cancer as best an experience as it can be”. He hopes to encourage this approach to support others.

Angela Kolar

Having been diagnosed with breast cancer, as a result Angela has a keen interest in the patient healing process and the study of interactive processes of the mind. She brings with her a wealth of experience of human behaviour through her extensive studies and research. According to Angela, “Health service organisations giving ‘a voice’ to consumers will certainly benefit future patients and the medical services that GenesisCare provides”.

Wayne Lieberman

Wayne was diagnosed with a Merkel Cell Carcinoma and continues a journey of remission. With a background in marketing and sales for a Pharmaceutical Company and now a news presenter and journalist for Gold Coast radio, Wayne believes his experiences will help in the review of health literature and support the ongoing improvement of patient-centred care.

Julie McCrossin

Julie was diagnosed with cancer in her tonsils, throat and tongue caused by Human Papillomavirus (HPV). She underwent radiation therapy and has been in remission for four years. With a career as a journalist and ABC broadcaster she is now an avid patient advocate promoting education and support systems during and after treatment.

Wendy Thom

Wendy, a keen netballer and mother of two from country Victoria was diagnosed with breast cancer at the age of thirty-two. While continuing to juggle family life and work in Emergency Management for the State Government, Wendy underwent surgery, chemotherapy and radiation therapy. She stresses the importance of fighting cancer with family and friends and hopes to improve the cancer experience for others.

Clark Vink

At the age of twenty-five Clare Vink was diagnosed with breast cancer. For treatment, Clare received surgery, chemotherapy, radiation therapy and has ongoing hormone therapy medication. Clare is a registered nurse and is passionate about providing feedback to make the cancer journey less stressful for patients.

Lee McKerracher

Lee was diagnosed with breast cancer and underwent a bilateral mastectomy and chemotherapy for her treatment. After experiencing cancer Lee wanted to give back – she is now an active member of various consumer advocacy groups. Through speaking engagements Lee shares her passion for improving health literacy and empowering patients to be actively involved in their care.

Gloria Perkins

Gloria was diagnosed with breast cancer breast and received surgery and radiation treatment. In her career with Weight Watchers she educated hundreds of people to reap the benefits of good nutrition. Gloria is an advocate for wellness and hopes to use her experiences to speak up for patients and facilitate support resources.