Delivering excellent care experiences

Working closely together our patient support services team deliver excellent customer care to our patients, their families, and visitors. They’re committed to making a difference to care, ensuring all patients receive a seamless patient experience.

Our patient support team include Patient Administration Officers, Receptionists, MDT Coordinators, Patient Pathway Coordinator and Contact Centre Operators.

They're based either within our 14 centres or remote. Our centres are in:

  1. Birmingham 
  2. Bristol
  3. Cambridge 
  4. Chelmsford 
  5. Elstree
  6. Guildford 
  7. London
  8. Maidstone
  9. Milton Keynes
  10. Nottingham 
  11. Oxford 
  12. Portsmouth 
  13. Southampton 
  14. Windsor 

Join a rewarding career in patient support services

I’m passionate about being able to make a real difference for all our patients and enjoy being able to offer care and support when they need it most.

Autumn Slade, Patient Aministration Officer

Making a difference for cancer patients

The patient support services team are responsible for being a key point of contact for our patients. They welcome every individual, reassuring and showing them the way. 

It’s also essential they manage relationships with consultants, medical secretaries, radiographers, nursing teams and insurers to deliver a seamless patient pathway and positive experience.  

Our benefits

Investing in our employees to support professional development and growth is what we’re passionate about. We are dedicated to encouraging all our employees to achieve their goals, while providing support for both their careers at GenesisCare and their personal lives. That's why choosing to join us is a rewarding career decision.

Employee stories

Employee stories

Patient support services in cancer care

Want to know more about what it’s like to work at GenesisCare?  Check out some of the stories from our patient support service teams.