Getting financial support

Patients and carers may be eligible for a range of financial assistance options designed to help ease some of this pressure.

Financial support for cancer patients is available from government organisations such as Centrelink and Services Australia, non-profit organisations and through your workplace.

Patients and carers can find information on payments they may be entitled to through Services Australia. For patients this may include Disability Support Pension and items such as a Pensioner Concession card or Safety Net Concession Card. This will help you with ongoing costs for medications.

For carers, there are breakdowns of support for caring for someone else, as well as for getting respite, home help, and navigating the NDIS (if you fall into this category).

Types of payments 

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Non-profit organisations and support

Non-profit support services

  • Cancer Council provides financial counselling and can assist with transport and accommodation costs, including accommodation for regional patients. They also provide financial planners, lawyers, and accountants to help navigate finances. Call the Cancer Council helpline: 133 11 20 for free information and referrals to legal and financial services.
  • Leukaemia Foundation provides financial assistance, accommodation, and a transport service for families affected by blood cancers. 
  • Rare Cancers Australia provides access to financial counsellors, social workers and crisis support for immediate needs of transport, accommodation, specialist medical bills and day-to-day expenses. 
  • Ask Izzy is a not-for-profit social enterprise that offers a directory of over 450,000 local support services.

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Patient transport

The Cancer Council can assist with transport and accommodation costs, and in some cases, provides accommodation for regional patients and their carers travelling a long distance for treatment.

All states and territories have Patient Assisted Travel Schemes (PATS) to help eligible patients in rural and remote Australia with the costs of travel. Rules and amounts vary, but all PATS schemes help cover:

  • travel expenses for public transport

  • accommodation costs at your destination

  • travel expenses and accommodation costs of your eligible support person or carer. 

Some schemes also cover some costs of:

  • ground transport costs at your destination (for example, taxis)

  • living away from home accommodation

  • costs for trips by private car 

  • extra journeys for your support person or carer, if your stay is long

  • subsidies for private accommodation

Other financial considerations:

  • Contact your superannuation company and ask what support they are able to offer you at this time 

  • Contact your private health insurance (if you have it) and ensure you are maximising all your extras, in-hospital and any other care they may be able to provide.

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Contact us today to find out how GenesisCare can help you.