About GenesisCare UK
GenesisCare UK is a trading name of Genesis Cancer Care UK Limited. We are a specialist, provider of cancer care diagnostic and treatment services in the UK. Our company registration is 05796994 and our registered office is Wilson House, Waterberry Drive, Waterlooville, Hampshire, PO7 7XX. GenesisCare is registered with the Information Commissioners Office, registration number Z9493925.
This privacy notice applies to anyone who asks about, buys or uses our services in any way (for example, by email, through our website, or by telephone). We take privacy seriously and we want you as our service user, to understand the information we collect about you, how we process and protect the personal information which we collect about you, from you and from third parties, so that you can be confident that the information is being used safely and in ways that are reasonably expected, and what rights you have in respect of your personal information.
When we refer to ‘we’, ‘us’ and ‘our’, means GenesisCare UK.
GenesisCare has two health-related subsidiaries: Birmingham Prostate Clinic Limited (which operates as Birmingham Prostate Clinic) and Berkshire Health Limited (which operates as The Forbury Clinic).
GenesisCare UK has put measures in place to ensure the safety of all patients and staff. Our services have been reorganised so that health and care can be provided to those in need during the pandemic.
Consultations between doctors and patients will utilise ‘telehealth’ technology and patients may be invited to join a Zoom consultation through a link or a calendar invitation sent via email.
We do not record consultations. Any notes taken during your consultation will be added to your health and care record which is held securely on our patient system. Further information relating to your personal data can be found below.
The lawful basis for this processing is legitimate interest, that is, the processing is necessary to support your health and care using video communications; providing the ability to support treating doctors in the conduct of remote appointments and calls to their patients, which facilitates the continuity of care during the Covid-19 pandemic; and to provide assurance against any increased risk of infection face to face appointments would carry as a result.
In order to safeguard our staff, doctors, patients and visitors (including all their families), you will be required to complete a test for SARS-CoV-2, which will be on-going until all government shielding and social distancing measures due to SARS-CoV-2 have been lifted. Your nasal and throat swab sample will be couriered to the laboratory for processing. We will supply the laboratory with your basic ID details (name and DOB) to allow them to process and report your swab test result. The results of the swab test will be available to relevant members of the health and care team and to your clinician, who will contact you should a positive result be received.
Innova Lateral Flow Antigen Test (LFT)
An LFT is a rapid test for Covid-19 which can be self-administered to allow to faster results which will further mitigate the risk of transmission. As a patient, you may be asked to complete an LFT before accessing certain GenesisCare services. You will be provided with a test kit on arriving at reception. All tests and results, irrespective of the outcome will be recorded by our reception team and reported to Public Health England.
Using your data and Sharing data with other health and care bodies engaged in the COVID-19 response
Our lawful basis for processing your personal data is legitimate interest as the processing is necessary during the Covid-19 pandemic to control, and wherever possible, prevent the spread of infection. We may also be legally required to share personal data under the Notice issued by the Secretary of State under Regulation 3(4) of the Health Service Control of Patient Information Regulations issued on the 1st April 2020. In relation to your special category data, the processing is necessary for the provision of health or social care or treatment or the management of health or social care systems and services.
To protect your health and care needs we may share your confidential information including health and care records with clinical and non-clinical staff internally within GenesisCare and with other health and care providers and other bodies engaged in disease surveillance for the purposes of protecting public health, providing health and care services and monitoring and managing the outbreak. Further information about how health and care data is being used and shared by the NHS and other health and social care organisations to support the COVID-19 response can be found here.