Our global leadership

David Vaux

Independent Chairman

Dan Collins

Founder and Managing Director

Dr David O’Donnell

Cardiologist Director, GenesisCare

Emanuel Petros

Head of Healthcare Australia, Macquarie Capital

Dr Bruce Wang

Chief Operating Officer and Senior Deputy General Manager of China Resources Capital Management Limited

Kerry Zhang

Deputy General Manager of the Strategy Management Department of China Resources (Holdings) Limited

Shan Baojie

Deputy General Manager of China Healthcare

Simon McGrath

Non-Executive Independent Director

Dr Michael Guiney

Oncologist Director, GenesisCare

Clinical management structure

GenesisCare’s clinical management structures are designed to protect and promote the clinical independence of the group’s medical practitioners and to maintain maximum engagement of local doctors and managers in the day to day decision making of each practice.

Clinical Leaders Forums (CLF)

 

Representatives from each local CMC meet regularly as part of a national specialtybased Clinical Leaders Forum (CLF). There are currently two CLF’s – one for CancerCare and one for HeartCare.

The role of the CLF includes approving network clinical standards, knowledge sharing, clinical governance and research and development. It is constituted to provide strong clinical and professional direction in cardiology and radiation oncology through a cohesive and innovative network committed to achieving clinical excellence.

The terms of reference for the CLF’s broadly include:

  • Network and sub-specialist collaboration
  • Network and sub-specialist collaboration
  • Clinical quality and safety
  • Service development
  • Special advisory functions (eg, professional and ethical advice).

Clinical Management Structure (CMC)

 

Each practice forming part of the broader group is empowered to administer local clinical matters via a local Clinical Management Committee (CMC). Doctors from the practice nominate a subset of their doctor group to sit on the CMC including one doctor who acts as the CMC Chairman. These nominated doctors assume responsibility to manage ‘clinical matters’ for the practice.

Our Consumer Advisory Committee (CAC)

GenesisCare recognises that one of the best ways of enhancing quality of care is to listen to and partner with people who have experienced cancer and its treatments.

Using this experience, our consumers provide advice and make an active contribution as key partners in the planning, delivery and reform of our services, by working with us as part of the National Consumer Advisory Committee (CAC).

With sincere thanks to previous serving members of the Consumer Advisory Committee: Alvaro Alonco, David Vance (RIP) and Peter Coady (RIP)

 

Consumer Advisory Committee strategic priorities

 

To reinforce to potential patients that they have the right to make choices.

 

Progress report – November 2017 

Status: On track

New marketing and referrer engagement team on boarded to educate referrers about the benefits of radiation therapy and improve awareness about GenesisCare.

To highlight the importance of ongoing soft skill training programs with a particular emphasis on the importance and impact of communication on the patient experience.

 

Progress report – November 2017 

Status: On track

On track. Psycho-oncologist has been engaged to deliver a series of short sharp workshops to the GenesisCare team. The focus of these workshops is on building resilience and improving collaboration amongst staff members. A set of tools is provided for best practice communications with patients.

To ensure accurate, reliable and consistent information is available to all consumers so they can make informed decisions about treatment.

 

Progress report – November 2017 

Status: On track

On track. As per point one above, in line with the rebrand there will be a renewed focus on provision of relevant, helpful information to patients with a focus on video.

To advocate for support services designed to facilitate holistic care for consumers.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a plan in place to develop and allied health framework in 2019-2020 which will investigate a sustainable financial model.

To encourage the participation of carers in all phases of treatment.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a 3 phase approach for catering for the needs of carer’s. Phase 1 will be completed by FY2019. This phase will focus on providing information and resources to the support person who we see as vital to the care of patients.

To promote the provision of a holistic aftercare mentoring program to help bridge the ‘what next’ gap and help reduce feelings of vulnerability upon finishing treatment.

 

Progress report – November 2017 

Status: On track

On track. GenesisCare has collaborated with Cancer Council NSW to roll out a series of survivorship programs called ENRICHing Cancer. This state-wide pilot will inform our overall approach to aftercare.

To reinforce to potential patients that they have the right to make choices.

 

Progress report – November 2017 

Status: On track

New marketing and referrer engagement team on boarded to educate referrers about the benefits of radiation therapy and improve awareness about GenesisCare.

To highlight the importance of ongoing soft skill training programs with a particular emphasis on the importance and impact of communication on the patient experience.

 

Progress report – November 2017 

Status: On track

On track. Psycho-oncologist has been engaged to deliver a series of short sharp workshops to the GenesisCare team. The focus of these workshops is on building resilience and improving collaboration amongst staff members. A set of tools is provided for best practice communications with patients.

To ensure accurate, reliable and consistent information is available to all consumers so they can make informed decisions about treatment.

 

Progress report – November 2017 

Status: On track

On track. As per point one above, in line with the rebrand there will be a renewed focus on provision of relevant, helpful information to patients with a focus on video.

To advocate for support services designed to facilitate holistic care for consumers.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a plan in place to develop and allied health framework in 2019-2020 which will investigate a sustainable financial model.

To encourage the participation of carers in all phases of treatment.

 

Progress report – November 2017 

Status: On track

Outstanding. There is a 3 phase approach for catering for the needs of carer’s. Phase 1 will be completed by FY2019. This phase will focus on providing information and resources to the support person who we see as vital to the care of patients.

To promote the provision of a holistic aftercare mentoring program to help bridge the ‘what next’ gap and help reduce feelings of vulnerability upon finishing treatment.

 

Progress report – November 2017 

Status: On track

On track. GenesisCare has collaborated with Cancer Council NSW to roll out a series of survivorship programs called ENRICHing Cancer. This state-wide pilot will inform our overall approach to aftercare.

Consumer Representative Panel (CRP)

GenesisCare recognises that one of the best ways of enhancing quality of care is to listen to and partner with people who have experienced cancer and its treatments. Using this experience, our consumers provide advice and make an active contribution as key partners in the planning, delivery and reform of our services, by working with us as part of the Consumer Representative Panel (CRP).
 

10 examples of how we partner with consumers to co-design our service

 
 

1

Reviewing patient-facing information.

2

The design and delivery of the website.

3

Safety and quality data evaluation.

4

Creation of digital content such as patient stories.

5

Patient-led training e.g. “A patient’s perspective of DIBH” video.

6

Patients speak at key events e.g. the opening of new sites and conferences.

7

Centre refurbishments and re-design.

8

Reviewing position descriptions e.g. the role of the nurse.

9

Evaluating and reviewing patient feedback to provide an additional perspective.

10

The patient experience strategy design e.g. Co-Create and Co-Design events.

 
 

5 examples of learnings from partnering with consumers that influence our service

 
 

1

We provide patient-facing information brochures that are easy to read and understand. These are accessible in all centres and we are working towards having these accessible online.

2

We created an easy to read and use website where resources and information are available and easy to find.

3

We developed Safety and quality information that is displayed to patients in a high level format on wait room slides in centres and detailed information accessible on our website, designed with consumers.

4

The creation of our patient stories gives patients a voice and enables members of our team to better understand the patient perspective to achieve better patient outcomes.

5

We worked closely with a patient who experience DIBH and developed the “A patient’s perspective of DIBH” video to educate our team about the consumer perspective with this treatment technique.