GenesisCare and our doctors remain committed to ensuring that cancer patients can continue to receive the care they need in our centers.
We are closely monitoring the Coronavirus (COVID-19) pandemic, implementing CDC recommendations, and are adding extra precautionary measures to maintain a safe environment for our patients and staff.
Are you open?
Currently our centers are open and treating patients. We are carefully assessing each patient’s individual risks to ensure we can provide the best care. We are closely monitoring the COVID-19 pandemic, implementing the CDC’s recommendations, and adding extra precautionary measures to maintain a safe environment for our patients and staff.
To keep our patients and staff safe we have implemented the following preventative measures:
I am currently quarantining or isolating, can I still access care?
Yes, even if you’re under quarantine or isolation, we will let you know if you need to attend any ongoing appointments via our Telehealth service.
Can I bring a friend or family member to my appointment still?
To protect our patients, visitors and staff, visitors and caregivers are being asked not to attend our centers, unless required for patient safety or communication.
I have some cold-like symptoms, what should I do?
Please contact your center prior to your appointment if you are experiencing symptoms such as fever or a cough.
How will the coronavirus outbreak affect my ongoing treatment at GenesisCare?
During the COVID-19 outbreak, we are making efforts to ensure that the wellbeing of our patients remains a priority. Currently our centers are continuing to treat patients. We have robust measures in place to ensure your safety when undergoing treatments at our centers. These include:
Am I at a higher risk of becoming seriously ill if I contract coronavirus, because of my radiation therapy treatment?
Your consultant will advise you on the radiation therapy treatment plan most suitable for you, balancing the benefits and risks of treatment.
Am I in a vulnerable group?
Some people with cancer are more at risk of becoming seriously ill if they contract the COVID-19 infection, including:
We’re continuing to treat without delay with additional measures in place to ensure your safety. Find out more....