Keeping you safe
We are continuing to treat with additional measures in place to ensure your safety. Find out more today on how we're keeping you safe.
Maintaining a safe environment
GenesisCare and our physicians remain committed to ensuring that cancer patients can continue to receive the care they need in our centers.
To ensure we can continue to provide the essential care that our patients need, we have robust measures in place to protect our patients and staff. We are following the advice and guidance being issued by the CDC to all healthcare providers.
We are screening patients, companions, and visitors for symptoms with a phone assessment.
On arrival to our centers, all visitors, including staff and patients, will be asked to wash their hands or use alcohol hand rub.
In almost all our centers, we use a non-touch infrared forehead thermometer to record your temperature on arrival. If your temperature is less than 100.4◦F, you will be asked to complete screening questionnaire. If your temperature is greater than 100.4◦F but you are feeling well, you will be asked to go home and self-isolate for seven days.
If you have a high temperate and are feeling ill, you will be moved to an isolation area and given a surgical face mask. We have processes in place to arrange appropriate onward care as needed.
Other visitors and caregivers are being asked not to attend our centres, unless required for patient safety or to assist in patient communication.
Providing safe and clean facilities remains a key focus, and we have increased the frequency of cleaning rounds including in high use areas such as waiting rooms, nursing stations and planning rooms.
Our staff will be following CDC guidelines to reduce the risks of spreading the virus to patients.
- Staff will wear a standard surgical mask within the center and will adhere to social distancing where they are not required to be in close contact in order to deliver clinical care
- Reception and administration staff may also wear surgical masks when in the center and have been instructed to practice physical distancing where possible.
Employees and visitors are asked to practice increased vigilance with hygiene and infection control, with hand sanitizer available throughout our centers, hand washing guides displayed and other reminder notices in centers.
Telehealth is the use of videoconferencing (live video on computer) for appointments with your provider when they are at a different location to you.
Your telehealth appointment will be private and confidential. The image and sound are transferred in an encrypted form so that your appointment is completely confidential. A six-digit password will be provided to you which you will also need to use to connect to the consultation. This offers an additional layer of security to the consultation. Please ensure you have this password given to you by either your doctor or the admin team.
GenesisCare has adopted Telehealth measures to provide a means to which we can support ongoing provision of services and consultations for all patients and referrers. Our commitment to this will evolve as we further develop the secure access and technology, and our focus continues to be ensuring the best possible outcomes for all our patients.

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1211 W. La Palma Avenue Suite 100 Anaheim, California 92801
714-956-1686
1 Hospital Drive Suite 102 Asheville, North Carolina 28801
20601 East Dixie Highway Suite 330 Aventura, Florida 33180-1542
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239-275-0728
126 Del Prado Blvd. North Suite 106 Cape Coral, Florida 33909
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49 Spicewood Drive Suite 10 A Clyde, North Carolina 28721
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2101 Riverside Drive Suite 101 Coral Springs, Florida 33071
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1725 North University Drive Suite 400 Coral Springs, Florida 33071
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1670 North University Drive Suite A Coral Springs, Florida 33071
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201 East Sample Road Deerfield Beach, Florida 33064
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187 Skylar Drive Fairlea, West Virginia 24901
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1600 South Andrews Avenue Suite 100 Ft. Lauderdale, Florida 33316
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5601 North Dixie Highway Suite 320 Ft. Lauderdale, Florida 33334
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8931 Colonial Center Drive Suite 301 Fort Myers, Florida 33905
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13770 Plantation Road Suite 2 Fort Myers, Florida 33912
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8931 Colonial Center Drive Suite 400 Fort Myers, Florida 33905
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8931 Colonial Center Drive Suite 100 Fort Myers, Florida 33905
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16420 Healthpark Commons Drive Suite 100 Fort Myers, Florida 33908
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1026 Mar-Walt Drive Fort Walton Beach, Florida 32547
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914 Mar Walt Drive Suite B Fort Walton Beach, Florida 32547
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7910 West Jefferson Boulevard Suite 110 Fort Wayne, Indiana 46804
260-436-4116
11190 Warner Avenue Suite 115 Fountain Valley, California 92708
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190 Riverview Street Franklin, North Carolina 28734
2802 McLamb Place Goldsboro, North Carolina 27534
7503 Greenway Center Drive Greenbelt, Maryland 20770
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260 Beth Stacey Boulevard Suite 230 Lehigh Acres, Florida 33936
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3600 Sea Mountain Highway Suite B Little River, South Carolina 29566
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311 S. Ham Lane Lodi, California 95242
4500 Churchman Avenue Suite 100 Louisville, Kentucky 40215
17435 Hall Road Macomb, Michigan 48044
30365 Dequindre Street Madison Heights, Michigan 48071
63 South Medical Court Marion, North Carolina 28752
63 South Medical Court Marion, North Carolina 28752
2000 Foundation Way Suite 1100 - McCormack Center Martinsburg, West Virginia 25401
1316 Nelson Avenue Modesto, California 95350
4367 Riverwood Drive Unit 100 Murrells Inlet, South Carolina 29576
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823 82nd Parkway Myrtle Beach, South Carolina 29572
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660 New Hope Road Princeton, West Virginia 24740
40055 Bob Hope Drive Suite B Rancho Mirage, California 92270
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963 Butte Street Redding, California 96001
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252-537-1717
8019 South New Braunfels Avenue, Suite 101 San Antonio San Antonio, Texas 78235
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100 Casa St., Suite C San Luis Obispo, California 93405
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